Being Prepared for COVID-19

COVID-19 has been identified as a key issue for health and aged care. The Australian Government has prepared a whole of government emergency response plan (pdf, 1.7MB). This provides a framework for preparing for, responding to and managing COVID-19 in Australia.

Palliative Care Australia has formed the Australian COVID-19 Palliative Care Working Group (ACPCWG). ELDAC and CareSearch/palliAGED are represented on this Working Group. As part of the ACPCWG response to the COVID-19 pandemic, CareSearch has created the Palliative Care and COVID-19 hub.

For aged care, there are a number of specific issues that have been discussed including:

  • maintaining infection control protocols
  • activating their facility’s COVID-19 emergency response plan
  • finalising arrangements for seasonal flu vaccinations
  • regularly communicating with aged care consumers and families.

There are a number of useful documents available to support services and organisations, the aged care workforce and the general community.

For services and organisations

For the workforce

For older people and their families

For GPs and other health professionals

Translated resources

Information sheets on COVID-19 are available in a number of different languages.

Getting more information

Call the National Coronavirus (COVID-19) Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

The phone number of each state or territory public health agency is available at

Remember, if you have concerns about your health, speak to a doctor.

Disclaimer on information

We make every effort to provide up to date and quality information and links to resources in our website. We are careful in selecting the websites and resources we link to, however circumstances may change from when the advice or resources are uploaded.

Page updated 11 November 2020