Addressing the Standards
Palliative care and end-of-life care have been recognised as core business for aged care. The strengthened Aged Care Quality Standards coming into effect in 2025 acknowledge this responsibility through Standard 5: Clinical Care including Outcome 5.7 relating to palliative care and end-of-life care.
ELDAC can help aged care services prepare for and address Outcome 5.7: Palliative care and end-of-life care through the following 3 key steps:

Use the ELDAC website to become familiar with palliative care
If your service is building confidence in understanding or providing palliative and end-of-life care, the ELDAC website is a good place to start. The ELDAC homepage provides easy access to knowledge and resources across key areas of palliative and end-of-life care. Finding information is easy and guided by an interactive care model. Simple role filters make it easy for aged care staff to access the information most relevant to their work.
The Understanding Palliative Care page explains what palliative care is, who provides it, and how it supports older people at the end of life. It highlights the role of aged care workers and the importance of teamwork, planning, and a person-centred approach to care.
The Understanding the Standards page gives an introductory overview of the strengthened Aged Care Quality Standards and highlights Outcome 5.7: palliative care and end-of-life care.

Download the service guide to understand how ELDAC resources address Outcome 5.7
To support the aged care sector, ELDAC has developed a free Aged Care Service Guide – Addressing Outcome 5.7: Palliative Care and End-of-Life Care.
This guide will help aged care services to prepare for and respond to Outcome 5.7 using ELDAC resources and services. It includes a checklist of things you can do to build your understanding, support your workforce, and take steps towards meeting the requirements of Outcome 5.7 using ELDAC’s suite of free resources.
While this campaign has now concluded, this valuable resources remains available for you to access from our Download Resources page.
Watch our webinar recordings to gain insights into practical actions
Watch the recordings of ELDAC’s expert-led webinar series on using ELDAC resources to address Outcome 5.7: Palliative and End-of-Life Care in Aged Care.
Understanding and responding to Outcome 5.7 in the strengthened Aged Care Quality Standards can be complex. This two-part webinar series focused on Outcome 5.7, providing practical insights into engaging with two key ELDAC resources to strengthen palliative and end-of-life care in aged care services.
Webinar 1: Recording available now
Thank you for joining us for the webinar. You can now download a copy of the slides and watch the webinar recording.
Download the slides (2MB pdf)
Webinar 2: Recording available now
Thank you for joining us for the webinar. You can now download a copy of the slides and watch the webinar recording.
Download the slides (2.6MB pdf)